Shipping policy

1. General Information

Orders placed via FenrisCartridges.com are processed and shipped from our warehouse in Liverpool, United Kingdom.

We aim to ship all orders within 1–2 business days after payment is received.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Options

We use trusted courier and postal services to deliver orders safely and quickly.

UK Deliveries

  • Standard Shipping (Royal Mail / Courier): 2–4 business days

  • Express Shipping: 1–2 business days

Delivery times are approximate and may vary depending on customs procedures, courier workload, or unforeseen delays.


3. European Union (EU) Shipping

We ship to all 27 European Union member states via Royal Mail International.

  • Estimated delivery: 7–14 business days
  • Shipping cost: Calculated at checkout based on order weight and destination
  • Tracking: Tracking information will be provided via email once your order has been dispatched

Please note that as we ship from the United Kingdom, your order may be subject to customs duties and import taxes upon arrival in your country. These charges are the responsibility of the recipient and are not included in our shipping rates. We recommend checking your local customs regulations before placing an order.

Orders are processed within 1–2 business days from our Liverpool warehouse.


4. Shipping Costs

  • Shipping costs are calculated automatically at checkout, based on the delivery address and selected shipping method.

  • Free shipping is available on orders over £100 (UK only).

5. Tracking

Once your order is dispatched, you will receive an email with a tracking number.

6. Lost or Delayed Parcels

If your order is significantly delayed or lost, please contact us at info@fenriscartridges.com.

We will assist in tracking and resolving the issue with the courier.

7. Return Address (for returns only)

Fenris Cartridges

46 Castle Street

Liverpool, L2 7LA

United Kingdom