Privacy policy

1. General Provisions

This Privacy Policy sets out the rules for the processing of personal data and the use of cookies in the FenrisCartridges.com online store, operated by Fenris Cartridges, located at 46 Castle Street, Liverpool, L2 7LA, United Kingdom.

The controller of personal data is Fenris Cartridges (“Controller”).

Personal data are processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).

2. Scope of Data Processed

The Administrator may process the following personal data of Customers:

  • name and surname,
  • email address
  • delivery and correspondence address,
  • phone number,
  • invoice details (company name, VAT number if applicable),
  • data regarding orders, payments, complaints.

Data is collected during:

  • placing an order in the Store,
  • account registration,
  • subscribing to the newsletter,
  • contact via form or e-mail.

3. Purposes and Legal Basis of Data Processing

Data is processed for the purpose of:

Fulfilment of orders and sales contracts (Article 6, paragraph 1, letter b of the GDPR),

  • Payment and delivery services (Article 6(1)(b) of the GDPR),

  • Handling complaints and returns (Article 6, paragraph 1, letter c of the GDPR),

  • Conducting marketing activities, including newsletters and SMS (Article 6, paragraph 1, letter a of the GDPR),

  • Compliance with legal obligations (Article 6(1)(c) of the GDPR).

4. Data Recipients

Data may be transferred to entities cooperating with the Administrator in the execution of orders:

  • payment service providers (Shopify Payments, PayPal, Klarna, Apple Pay, Google Pay),

  • courier companies (Royal Mail, DPD, DHL),

  • providers of IT services, hosting and Store support (Shopify).

Data is not sold to third parties.

5. Data Storage Period

  • Data relating to the performance of the contract – for a period of 5 years from the end of the year in which the purchase was made.

  • Marketing data – until consent is withdrawn.

  • Customer account details – until the account is deleted.

6. Rights of Data Subjects

The customer has the right to:

  • Access to data and obtain a copy thereof,

  • Data rectification,

  • Delete data (“right to be forgotten”),

  • Processing restrictions,

  • Data transfer,

  • Objecting to processing.

To exercise your rights, please contact: fenriscartridges@gmail.com

7. Cookies

The store uses cookies to ensure the proper functioning of the website, analyze traffic, and personalize content and ads.

The customer may change cookie settings in their browser at any time.

8. Data Security

The Administrator employs technical and organizational measures to ensure the protection of personal data. Data is transmitted via an encrypted SSL connection.

9. Final Provisions

The Administrator may make changes to the Privacy Policy. The new version will be published on the Store’s website. The Privacy Policy is effective from the date of its publication on the Store’s website.